Shipping policy
At Games Tored, we believe great gaming gear should reach you smoothly and reliably. We ship worldwide and work to get your order to you as quickly as possible.
WORLDWIDE SHIPPING
We proudly offer shipping to customers around the world.
United States, Canada & United Kingdom
Estimated delivery: 3–8 business days
All Other Countries
Estimated delivery: 7–15 business days
Delivery times are estimates and may vary depending on your location, customs processing, carrier delays, weather, or other circumstances outside our control.
ORDER PROCESSING
Orders are typically processed and prepared for shipment after your order is successfully placed.
Once your order has shipped, you will receive a confirmation email with tracking information when available.
Please allow additional time during major sales, holidays, product launches, or periods of unusually high order volume.
TRACKING YOUR ORDER
When tracking information is available, you can use the tracking details provided in your shipping confirmation email to follow your package.
Tracking updates may take some time to appear after the carrier receives the shipment.
CUSTOMS & DUTIES
International orders may be subject to customs duties, taxes, or other fees imposed by the destination country.
Any applicable customs charges, import duties, or local taxes are the responsibility of the customer unless otherwise stated.
Games Tored does not control customs processing times or fees charged by local authorities.
DELIVERY DELAYS
While we work with shipping partners to provide reliable delivery, occasional delays can occur due to circumstances beyond our control, including:
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Customs clearance
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Severe weather
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Carrier disruptions
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Public holidays
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Incorrect or incomplete shipping information
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High shipping volumes
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Other unforeseen circumstances
If your package is delayed, please allow additional time for the carrier to complete delivery.
INCORRECT SHIPPING INFORMATION
Please carefully review your shipping information before completing your purchase.
If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned to the sender. Additional shipping costs may apply if a replacement shipment is required.
LOST OR DAMAGED PACKAGES
If your package appears to be lost, significantly delayed, or arrives damaged, please contact our support team so we can assist you.
For damaged packages, we recommend keeping the original packaging and providing photographs of the package and product when contacting us.
CONTACT US
Have a question about your order or delivery?
Email: Contact@gamestored.com
Phone: +971 56 350 2731
Games Tored
Dubai Mall, Dubai, United Arab Emirates
We’re here to help make your shopping experience as smooth as possible.
